Equipment Tree View – Visualize Your Entire Asset Hierarchy
Managing complex equipment infrastructure doesn’t have to feel overwhelming. The Equipment Tree View app gives you a visual, drill-down interface to understand how every component, sub-assembly, and asset connects. From top-level machinery to the smallest replaceable part, this structured view delivers clarity, maintenance context, and real-time operational insight.
[Explainer Video Placeholder on Left]
Visual clarity across your equipment network — from assembly down to each bolt.
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System Preview
[Insert full-screen interface screenshot showing expandable tree view: equipment group > sub-units > parts > linked assets]
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Integrated Apps
Equipment Tree View works in tandem with:
Visual Relationships. Operational Control.
Build and maintain complex asset hierarchies without the chaos. Whether managing power tools, industrial machines, or technical installations, the Equipment Tree View helps teams stay organized, scheduled, and aligned — with every sub-asset right where it belongs.
Key Features
Drag-and-drop hierarchy builder for multi-level equipment trees
Assign components, spares, and serviceable parts to parent equipment
View maintenance status at each level of the asset hierarchy
Link checklists, service history, and inspection records to specific nodes
Track interdependencies between components and critical equipment
Quickly assess downtime risk based on connected parts
Export tree structures or snapshot views for reporting or audits
Your Personal Guide on Every Page
From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.
Help Where You Need It - Instantly!
Compatible Systems
The Equipment Tree View enhances visibility and planning within:
See the Full Picture, Every Time
Hierarchies matter. Map your assets the way your operations demand.
Spare Parts Usage – Know What Was Used, Where, and Why
Track every spare part consumed during maintenance, repair, or replacement. The Spare Parts Usage app connects inventory with operational activity—ensuring accurate stock levels, cost tracking, and asset service history.
Know What Was Used, Where, and Why
The Spare Parts Usage app delivers complete transparency into maintenance activity by linking every part consumed to the asset and task it supported. With automated cost attribution and real-time inventory updates, finance and operations teams always have accurate data for budgeting and replenishment. By closing the loop between inventory and asset history, organizations reduce waste, prevent stockouts, and strengthen accountability across maintenance operations.
Integrated Apps
Spare Parts Usage integrates with:
Tie Inventory to Action
Log every part used on every job. Associate usage with work orders, assets, or failure types to better understand cost drivers, consumption patterns, and future stocking needs.
Key Features
Usage tracking at the asset and work order level
Real-time deduction from inventory upon part assignment
Link parts to failure reasons, job type, or technician
Cost attribution to assets, jobs, or cost centers
Alerts for overuse, unexpected demand, or stock-out risks
Full usage history per part, asset, or location
Sync with reorder logic and maintenance analytics
Your Personal Guide on Every Page
From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.
Help Where You Need It - Instantly!
Compatible Systems
Spare Parts Usage connects maintenance and inventory flows across:
Stop Guessing. Start Logging. Stay Stocked.
Bring full traceability to every part you use.Geographic, functional, and departmental tagging options
Commissioning & Decommissioning – Formalize the Start and End of Every Asset’s Lifecycle
Whether it’s newly acquired equipment or retiring a legacy asset, the Commissioning & Decommissioning app ensures that every transition is controlled, recorded, and compliant from day one to shutdown.
For Commissioning
The Commissioning & Decommissioning app provides structured workflows, compliance-ready documentation so nothing is overlooked during critical asset transitions. From safety validations and performance checks at onboarding to environmental and regulatory requirements at retirement, every step is traceable and auditable. By formalizing these processes, organizations reduce risk, extend asset value, and maintain operational integrity—ensuring that each asset’s lifecycle is managed with the same rigor from start to finish.
Integrated Apps
Commissioning & Decommissioning integrates with:
Control the Full Transition Lifecycle
Enforce commissioning protocols before assets enter production. Configure decommission triggers based on age, usage, inspection failures, or compliance flags. Ensure no asset skips protocol during entry or exit.
Key Features
Structured commissioning workflows with configurable steps and approvals
Decommissioning logic tied to lifecycle stages, inspections, or maintenance flags
Track commissioning status, responsible parties, and readiness checklists
Capture reasons for decommissioning with linked evidence (failures, reports, etc.)
Auto-trigger disposal or replacement workflows post-decommission
Full audit log of commissioning and decommissioning actions
Integration with capitalization and depreciation timelines
Your Personal Guide on Every Page
From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.
Help Where You Need It - Instantly!
Compatible Systems
Commissioning & Decommissioning ensures clean lifecycle transitions within:
Commission Smarter. Retire Cleanly. Stay Compliant.
Bring order and visibility to every asset’s entry and exit.
Feedback Pulse: Capture a Bug or Idea the Moment It Happens
Feedback Pulse gives users a voice at the exact moment they hit a bug, a frustration, or an idea. One click opens a clean form in a separate tab, so the original screen stays open for reference, screenshots, plus notes.
Why does most user feedback never get captured?
A user hits a glitch, mutters about it, and moves on. By the time anyone asks how the system is working, the moment has passed and the detail is gone. The feedback that would have fixed the problem dies at the desk where it happened.
When reporting is a chore, it does not happen. If logging a bug means leaving the task, opening a ticket system, plus re-describing what was on screen, most people just live with the friction. In 2026, the insight you never hear about is the improvement you never make.
Feedback Pulse catches the reaction in the moment. A click on any screen opens a form without closing the work, so the bug or the idea gets logged while it is still fresh. Nothing gets lost to the next task.
How does Feedback Pulse capture feedback in context?
A small icon sits on every screen. Click it and a clean feedback form opens in a separate tab or window, so the original screen stays open behind it. The user can take a screenshot, refer back to what they were doing, plus jot a note, all without losing their place.
Each submission carries its context. The feedback links automatically to the screen or app it came from, and the user marks urgency plus tags the type of issue. From there it routes to the right team by topic or priority, and reporting dashboards break it down by user, app, or screen area.
Most deployments run in weeks, not months. Feedback Pulse layers onto the apps your team already uses, so there is nothing new to open to leave feedback. The team stops guessing where the friction is.
What apps does Feedback Pulse connect to?
Ikhana (Embedded Guide)Work Orders
Interactive Tutorial Engine
Contextual Knowledgebase
Custom Reporting
Dashboards
Documents HistoryAudit Trail
Email Template ManagerHow is your feedback data protected?
Feedback Pulse runs on the same platform as your data, hosted by Phoenix Consultants Group, so a submission never leaves for a third-party feedback tool. Access is role-based, so feedback routes to the team that owns it.
Because each entry links to its screen and carries a timestamp, a report can always be traced back to where and when it came from.
What does Feedback Pulse give your team?
Feedback that opens in a separate tab for uninterrupted task visibility.- Bugs, suggestions, or praise logged in seconds.
- Automatic links to the original screen or app context.
- Screenshot upload or capture.
- Notes, urgency marking, plus issue-type tagging on every entry.
- Routing to teams by topic or priority.
- Reporting dashboards by user, app, or screen area.
We identified our top 3 friction points in just two weeks using Feedback Pulse, and fixed them before they turned into tickets.Head of Product EnablementKeystone Mills
Built by people who answer the phone
Phoenix Consultants Group has built custom software since 1995. About a third of that work has been operations and compliance tracking for environmental and industrial firms, where a small friction nobody reports turns into a costly workaround. Feedback Pulse comes from that experience.
The same platform also adds AI reporting on top of the feedback. Your team can ask a plain-English question about which screens draw the most complaints and get an answer from live data, with no canned report and no waiting on IT. Most deployments still run in weeks, not months.
What changes operationally after deployment?
- A bug gets logged the moment a user hits it.
- Feedback arrives with the screen it came from.
- Friction points surface before they become tickets.
- Each report routes to the team that owns it.
- You see which screens frustrate users most.
Ikhana shows users how to leave feedback
The same on-screen guide that walks users through every field also points out where to leave feedback. One tap and Ikhana explains the form, so even a first-time user knows their voice will be heard.
Learn moreFrequently Asked Questions
Can users report a bug without leaving what they are doing?
Can users report a bug without leaving what they are doing?What kinds of feedback can people submit?
What kinds of feedback can people submit?Does feedback include where it came from?
Does feedback include where it came from?Can feedback route to the right team?
Can feedback route to the right team?Can we see trends in the feedback?
Can we see trends in the feedback?How long does it take to get Feedback Pulse running?
How long does it take to get Feedback Pulse running?
Phoenix Consultants Group. Founded 1995. FireFlight Data Systems is PCG's hosted platform. Last updated June 2026.
Feedback Without Friction.
Insight Without Delay.
Give users a voice, collect real-world insights, and improve faster with feedback built right into the workflow.
Contextual Knowledgebase: The Right Doc, Already on the Screen
The Contextual Knowledgebase brings reference material into the system, exactly where users need it. Help articles, checklists, plus policy references open in place, matched to the form or process the user is in. No separate help center to search.
Why does no one find the help doc when they need it?
The answer usually exists. There is an SOP, a policy, a checklist somewhere. The problem is the somewhere. It lives in a separate help center or a shared drive, behind a search box, and finding it means leaving the task and hoping you pick the right keyword.
So people stop looking. They guess, they ask a colleague, or they skip the step the doc would have told them to take. In 2026, a reference that is one tab and three clicks away is a reference most of the team will never open.
The Contextual Knowledgebase moves the doc to the work. The article that matches the screen is already there when the user pauses, filtered to what they are doing. No search, no second tab, no category tree to navigate.
How does the knowledgebase know which doc to show?
It matches help to where the user is. The system reads the screen and the field in focus, then surfaces the article, checklist, or policy tied to that context. A knowledge tip can launch right alongside a visible field, so the answer sits beside the question.
Each resource opens in place, not in a separate help center. Whether it is a step-by-step SOP or a compliance policy, it shows filtered to the task, linked to where the user is. It works hand in hand with Ikhana and the tutorial engine, so guidance and reference live together.
Updates land instantly with no deployment, so the doc a user reads is the current one, not a copy that drifted out of date. Most deployments run in weeks, not months, because the content layers onto the screens your team already uses. The team stops hunting for the doc.
What apps does the Contextual Knowledgebase connect to?
Ikhana (Embedded Guide)Interactive Tutorial Engine
Feedback Pulse
Purchase OrdersWork OrdersLifecycle Status Tracking
Fixed Asset Management
CRMHow is your knowledgebase kept current and controlled?
The Contextual Knowledgebase runs inside the same platform as your data, hosted by Phoenix Consultants Group, so reference material is not scattered across a separate tool. What a user sees respects the same role-based access as the rest of the system.
Because updates land instantly, the SOP or policy on screen is always the current version, not one that drifted out of date on a shared drive.
What does the Contextual Knowledgebase give your team?
- Help topics auto-matched to the user's location and field focus.
- Knowledge tips alongside visible fields.
- Articles, checklists, plus policy references tied to the screen.
- Resources that open in place.
- Step-by-step SOPs surfaced where the work happens.
- Works with Ikhana and the tutorial engine.
- Instant content updates with no deployment required.
Our team no longer asks where the process doc is. It shows up before they even ask. The Contextual Knowledgebase is a silent productivity booster.Quality Systems CoordinatorAllied Fabrication
Built by people who answer the phone
Phoenix Consultants Group has built custom software since 1995. About a third of that work has been operations and compliance tracking for environmental and industrial firms, where a skipped SOP or an outdated policy carries real risk. The Contextual Knowledgebase comes from that experience.
The same platform also adds AI reporting alongside the reference layer. A user can ask a plain-English question and get an answer drawn from live data and the docs tied to it, with no canned report and no waiting on IT. Most deployments still run in weeks, not months.
What changes operationally after deployment?
- The right SOP appears the moment a user pauses.
- Nobody opens a second tab.
- A policy is always the current version.
- Fewer skipped steps because the doc is right there.
- Onboarding leans on docs, not a colleague's time.
Ikhana surfaces the right reference
The Contextual Knowledgebase works hand in hand with Ikhana, the on-screen guide. As she walks a user through a screen, the matching article or SOP is right there, so guidance and reference arrive together.
Learn moreFrequently Asked Questions
Can FireFlight show the right help doc without leaving the screen?
Can FireFlight show the right help doc without leaving the screen?How does it know which document to show?
How does it know which document to show?What kinds of content can it hold?
What kinds of content can it hold?Does it work with Ikhana and the tutorial engine?
Does it work with Ikhana and the tutorial engine?What happens when a policy or SOP changes?
What happens when a policy or SOP changes?How long does it take to set up?
How long does it take to set up?Phoenix Consultants Group. Founded 1995. FireFlight Data Systems is PCG's hosted platform. Last updated June 2026.
Make Knowledge Actionable and Always Within Reach
Bring clarity to every step. Empower users with embedded guidance, fast answers, and zero disruption to their work.
Ikhana: Your Embedded Guide, Right Where You Hesitate
Ikhana is an embedded guide built into every form, button, plus workflow. One click beside any field gives a plain explanation, a format rule, or an example, specific to what you are doing right now.
Why do users get stuck on a system they were trained on?
Training fades. Someone learns the system in an onboarding session, then hits a field three weeks later and cannot remember what format it wants. They guess, or they stop and ask a colleague, or they file a ticket. The work waits either way.
A printed manual does not help in that moment. Nobody opens a PDF mid-task to hunt for the one field they are stuck on. In 2026, when teams expect answers on the screen in front of them, sending someone off to documentation is sending them away from the work.
Ikhana puts the answer where the question is. One click beside the field and she explains it, in context, without pulling the user out of the flow. The hesitation ends on the same screen it started on.
How does Ikhana give help in context?
Ikhana lives inside the system, an icon beside any field, button, or step. Click it and she delivers a trusted explanation, the format rule, plus an example for that exact task. The help overlays the page where you are, so you never leave what you were doing.
She stays current without a release. Content updates in real time, with no deployment, so when a process changes the guidance changes with it. The help works across desktop and tablet, and ties into the tutorial engine and knowledgebase behind it.
Most deployments run in weeks, not months. Ikhana layers onto the apps your team already uses, so there is nothing new to learn to get help. The team stops interrupting each other to ask how a field works.
What does Ikhana work across?
Interactive Tutorial Engine
Contextual Knowledgebase
Feedback Pulse
Work Orders
Purchase OrdersCRM
Inventory ControlDocuments HistoryHow is Ikhana's guidance kept accurate?
Ikhana runs inside the same platform as your data, hosted by Phoenix Consultants Group, so her guidance respects the same role-based access as everything else. A user sees help for the screens they can reach.
Because content updates in real time, the explanation a user reads always matches the system as it works today, not a manual written two versions ago.
What does Ikhana give your team?
- Contextual help overlays tied to a specific page, field, or workflow.
- Embedded tooltips and field descriptions.
- Reference links and usage examples right beside the task.
- Format rules shown where you type.
- Smart visual cues specific to the step you are on.
- Works across desktop and tablet.
- Real-time content updates with no deployment required.
Ikhana reduced our support tickets by 40% in the first month. Users do not just work faster, they work smarter.Operations Support LeadSilver Timberworks
Built by people who answer the phone
Phoenix Consultants Group has built custom software since 1995. About a third of that work has been operations and compliance tracking for environmental and industrial firms, where a confused user entering the wrong value causes a real problem. Ikhana comes from that experience.
The same platform also adds AI reporting alongside Ikhana's guidance. A user who is unsure can ask a plain-English question and get an answer from live data, with no canned report and no waiting on IT. Most deployments still run in weeks, not months.
What changes operationally after deployment?
- Support tickets drop because users get unstuck themselves.
- A new hire works without constant hand-holding.
- Nobody hunts through a manual mid-task.
- Guidance updates the moment a process changes.
- The answer shows up on the same screen as the question.
Ikhana means to know
Ikhana means to know in Choctaw, a tribute to the platform's roots. As a Choctaw-owned company, PCG built her to reflect the values it holds: clarity, teaching, plus cultural respect.
She is not just a feature. She is a symbol of thoughtful design and deep roots, named to carry meaning into the everyday work she supports.
Learn moreFrequently Asked Questions
What is Ikhana?
What is Ikhana?How is Ikhana different from a help manual?
How is Ikhana different from a help manual?Does Ikhana work on tablets?
Does Ikhana work on tablets?Do we have to redeploy when guidance changes?
Do we have to redeploy when guidance changes?What does Ikhana connect to?
What does Ikhana connect to?How long does it take to roll Ikhana out?
How long does it take to roll Ikhana out?Phoenix Consultants Group. Founded 1995. FireFlight Data Systems is PCG's hosted platform. Last updated June 2026.
Guidance With Meaning. Support With Heart.
Ikhana makes knowledge accessible, guidance immediate, and your system feel human. Train less, support less, and empower more with purpose at every step.
Interactive Tutorial Engine: Step-by-Step Help Right on the Screen
The Interactive Tutorial Engine puts Ikhana on the screen as a live trainer. She walks users step by step through any feature, points to exactly where to click, plus explains what each field does, all while they work.
Ikhana is not a static help icon. She is your on-screen trainer, there the moment you need her, pointer ready.
She guides you step by step through every feature, showing exactly where to click and what each field does. Whether you are onboarding a new hire or rolling out a new process, learning happens fast and without the frustration.
Why does traditional training fade so fast?
Someone sits through an onboarding session or a stack of videos, nods along, then forgets most of it by the time they actually need it. Training that happens before the work rarely survives contact with the work. Three weeks in, they are guessing or asking a colleague.
Hunting through a manual is no better. Nobody pauses mid-task to flip through a PDF for the one step they are unsure about. In 2026, when a team is expected to pick up a new tool and keep moving, training that lives outside the system is training that gets skipped.
The Interactive Tutorial Engine moves the training into the work. Ikhana walks the user through the actual process, on the actual screen, the moment they hit it. Learning happens by doing, so it sticks.
How does the engine teach while people work?
Ikhana runs as a live, on-screen trainer. Hover a field and she tells you what it is for and how to fill it. Start a process and she leads you through it step by step, pointing to the next action so nobody has to guess what comes next.
Because the guidance is built in, it stays consistent. Every employee gets the same accurate, current instructions, whether they started today or two years ago. A system tour gives quick orientation, and the step-by-step walkthroughs cover onboarding and any new feature you roll out.
Most deployments run in weeks, not months. The engine layers onto the apps your team already uses, so the training shows up exactly where the work does. The team stops waiting on a trainer to be free.
How does the engine keep training consistent and current?
The Interactive Tutorial Engine runs inside the same platform as your data, hosted by Phoenix Consultants Group, so the guidance respects the same role-based access as everything else. A user is walked through the screens they can reach.
Because the instructions update centrally, every employee sees the same current walkthrough, not a version that drifted out of date on someone's desktop.
What does the Interactive Tutorial Engine give your team?
- Instant field guidance the moment you hover a field.
- Help that stays on-screen during the task.
- Step-by-step process tours for onboarding and new features.
- A built-in system tour for quick orientation.
- The same accurate, current instructions for every employee.
- Plain-language explanations of every field.
- Learning by doing, reinforced through real actions.
Our technicians completed onboarding 3x faster thanks to the Interactive Tutorial Engine. It is like having a full-time trainer on every screen.Training ManagerWestern Fabrication Group
Built by people who answer the phone
Phoenix Consultants Group has built custom software since 1995. About a third of that work has been operations and compliance tracking for environmental and industrial firms, where a half-trained user on a live system is a real liability. The Interactive Tutorial Engine comes from that experience.
The same platform also adds AI reporting alongside the training. Once a user knows the screen, they can ask a plain-English question and get an answer from live data, with no canned report and no waiting on IT. Most deployments still run in weeks, not months.
What changes operationally after deployment?
- New hires reach productive work in days, not weeks.
- Everyone learns the system the same way.
- Fewer mistakes because help arrives mid-task.
- No trainer has to be free for someone to learn.
- A new feature ships with its own walkthrough.
Ikhana means to know
Ikhana means to know in Choctaw. As a Choctaw-owned company, PCG named its trainer to reflect the values it holds: clarity, teaching, plus cultural respect.
She is the face of the Interactive Tutorial Engine, carrying that meaning onto every screen she guides a user through.
Learn moreFrequently Asked Questions
What is the Interactive Tutorial Engine?
What is the Interactive Tutorial Engine?How is this different from videos or a manual?
How is this different from videos or a manual?Does every employee get the same training?
Does every employee get the same training?Can it help with onboarding new hires?
Can it help with onboarding new hires?Does the training stay current when the system changes?
Does the training stay current when the system changes?How long does it take to set up?
How long does it take to set up?Phoenix Consultants Group. Founded 1995. FireFlight Data Systems is PCG's hosted platform. Last updated June 2026.
Personal Guide on Every Page Section
Ikhana is more than a help feature, she’s like having a full-time trainer on every screen. Whether you’re entering data, generating a report, or exploring a new module, she’s right there pointing the way, keeping your work flowing smoothly.
Contract Lifecycle – Centralized Contract Repository
Keep executed agreements organized, searchable, and easy to retrieve. Contract Lifecycle focuses on secure storage and simple recordkeeping so your team can find what it needs fast.
Clean, searchable record view
Preview contract files with vendor and filename details, upload date/uploader, and version history—all in a permissioned Document Repository focused on secure storage and quick retrieval.
Integrated Apps.
Contract Lifecycle connects for cross-reference only (no workflow handoffs):
Stay Organized, Stay Informed
Upload contracts and related files, capture a few key fields for search, and maintain a clean version history. Use permissions to control who can view or add documents, and export sets of files for audits or reviews.
Key Features
Secure, centralized storage powered by the Document Repository
Upload executed contracts and related files (PDFs, images, spreadsheets)
Fast search and filters on upload date, uploader, filename, and vendor
Version history with timestamps and uploader details
Granular access controls with simple activity logging
Cross-reference links to Vendors, Warranty Management, Claims & Reimbursements, and Audit Trail
Your Personal Guide on Every Page
From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.
Help Where You Need It - Instantly!
Compatible Systems
Contract Lifecycle keeps agreements in sync across:
Store Securely. Find Quickly. Keep It Simple.
Organize executed contracts and get to the right file—right when you need it.
Claims & Reimbursements – Recover What You're Owed, Without the Paper Chase
Streamline the process of submitting, tracking, and reconciling service claims, warranty recoveries, and vendor reimbursements. The Claims & Reimbursements app helps you enforce entitlements, reduce financial leakage, and close the loop on every qualified event.
With automated workflows and centralized documentation.
The Claims & Reimbursements app removes the friction of chasing down paperwork and manual approvals. Built-in alerts and audit-ready records ensure that no claim slips through the cracks, while real-time dashboards give you full visibility into outstanding recoveries and settlement timelines. By turning a historically tedious process into a streamlined, accountable system, your team can focus on maximizing recoveries, strengthening vendor relationships, and protecting margins—without the administrative burden.
Integrated Apps.
Claims & Reimbursements integrates with:
Automate Your Recovery Process
Log claims against eligible warranties, contracts, or SLAs. Attach supporting documentation, track claim status through review and payout, and generate financial reports to ensure recoverables don’t fall through the cracks
Key Features
Claim initiation linked to assets, work orders, or vendors
Configurable claim types (warranty, SLA violation, contract credit)
Document attachment and status tracking
Payment confirmation logging and reconciliation view
Alerts for pending or overdue claims
Reporting by claim type, vendor, and recovery amount
Your Personal Guide on Every Page
From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.
Help Where You Need It - Instantly!
Compatible Systems
Claims & Reimbursements ties financial and service data across:
Claim It. Track It. Close It. Don’t leave
reimbursements on the table—recover them with confidence.
Warranty Management – Never Miss a Claim Window Again
Track warranty terms, coverage, and expiration dates for every asset, component, and vendor. The Warranty Management app centralizes all warranty data—so you can enforce entitlements, reduce unnecessary spend, and simplify service recovery.
Warranty Management
Never Miss a Claim Window Again
The Warranty Management app eliminates costly oversights by linking warranty coverage directly to the assets, components, and vendors they apply to. Automated alerts flag upcoming expirations, while claim histories and documentation are stored in one centralized, audit-ready system. By ensuring every entitlement is tracked and acted upon, organizations maximize recoveries, cut unnecessary expenses, and strengthen vendor accountability.
Integrated Apps.
Warranty Management integrates with:
Keep Coverage Visible and Actionable
Log warranties by asset, part, or vendor with start dates, expiration, and coverage rules. Receive alerts before coverage lapses, link to service records, and initiate claims directly from work orders or service events.
Key Features
Link warranties to vendors, contracts, and service levels
Set reminders and alerts for upcoming expirations
Filter work orders by warranty eligibility
Log claims and recoveries with supporting documentation
Integrate warranty usage with lifecycle and cost data
Your Personal Guide on Every Page
From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.
Help Where You Need It - Instantly!
Compatible Systems
Warranty Management enhances service and compliance tracking across:
Recover More. Replace Less. Stay Covered.
Use warranties the way they were meant to be used.