// MODULE: SCHEDULING & DISPATCH
Manage Assignments, Shifts, and Field Activity with Clarity
The Scheduling & Dispatch module helps teams coordinate personnel, assets, and appointments seamlessly. Whether you’re assigning daily jobs or managing rotating shifts, gain full visibility into who’s doing what—and when.
Core Features
- Calendar-Based Assignment: Schedule tasks or jobs with a drag-and-drop calendar interface (in development)
- Shift & Crew Scheduling: Define shifts, crews, or regional teams with role-based availability
- Reassignment Tools: Quickly reassign or swap jobs between users and teams (coming soon)
- Dispatch Views: Filter by team, role, status, or location for focused operations
- Mobile-Friendly Interface: Accessible on any device for real-time field coordination
- Alerts & Notifications: Automate push and SMS alerts for new assignments or delays (Email & SMS Integration)
Used In
- Field service and technician scheduling
- Crew and equipment dispatching
- Work order distribution with Work Orders
- Volunteer or event coordination
Optional Integrations
- 👤 CRM / Contact Logs — Link assignments to client or stakeholder records
- 📦 Inventory Control — Allocate equipment and parts alongside tasks
- 📝 Project Work Orders — Deploy detailed work orders directly from dispatch
- 📋 Custom Checklists — Attach job-specific checklists for compliance or QA
- 📊 Custom Reporting — Analyze dispatch performance and resource utilization
Send the right people to the right place—on time, every time.
FireFlight’s Scheduling & Dispatch module keeps your operations running smoothly with real-time coordination and reporting.