FireFlight Module – IT Asset Management
// MODULE: IT MANAGEMENT
Full-Spectrum Tracking for IT Assets, Requests, and Maintenance
Whether you’re overseeing hundreds of devices or standing up new locations, FireFlight’s IT Management module gives you complete visibility into your hardware, software, and support workflows. Track assignments, schedule preventative maintenance, manage orders, and deploy with confidence.
Core Features
- Asset Registry: Track serials, types, models, warranties, and more
- Personnel Assignment: Link devices to users or departments
- Location Management: Organize hardware by site with move history
- Work Orders: Submit, assign, and complete IT tasks with full audit trails
- Preventative Maintenance: Schedule recurring tasks by device type or age
- Software Subscriptions: Manage and track subscription-based software licenses (Office 365, Adobe, etc.)
- License & Seat Management: Monitor software license counts, allocations, and renewal schedules
- Vendor & Contract Management: Track service contracts, support agreements, and vendor warranties
- Vendor PM & Invoice Tracking: Log and manage vendor work orders and preventative maintenance using a vendor invoice-style form
- Network Equipment & IP Management: Track networking devices with IP addresses, VLANs, and port assignments
- Peripheral & Software Assignment: Manage peripherals and assign software or drivers to specific assets
- Asset Lifecycle & Depreciation: Plan replacements and budget for end-of-life hardware
- License Key & Identification Management: Securely store software license keys, hardware serial numbers, MAC addresses, and other asset identifiers
- Mobile-Friendly Interface: Responsive, browser-based views for seamless asset tracking on any device
- Deployment Templates: Create standardized device kits for new sites and generate templated purchase orders for hardware and accessories
Ideal For
- Distributed IT infrastructure management
- Schools, municipalities, and enterprises with rotating assets
- Field deployment and equipment rollouts
- Teams replacing spreadsheets with a purpose-built IT system
Commonly Linked Modules
- 👤 CRM / Contact Logs – Maintain user and vendor contact data for IT assets
- 📦 Inventory Control – Track parts, consumables, and replacements alongside assets
- 📚 Manual Library – Store technical manuals and equipment guides for IT assets
- 🗺️ Site & Location Management – Manage asset deployment and location assignments
- 🛠️ Work Orders – Connect support tickets to asset records and histories
- 📅 Custom Checklists – Use device checklists for audits, setup, and decommissioning
- ✉️ Email & SMS Integration – Automate notifications for maintenance and approvals
- 📊 Custom Reporting & Analytics – Generate IT asset utilization, maintenance, and cost reports
IT operations are complex. Managing them shouldn’t be.
FireFlight’s IT Management module turns scattered oversight into one connected system—integrating assets, orders, and maintenance workflows seamlessly.
