GlobalRoll Conveyance Systems: A FireFlight Success Story

GlobalRoll Conveyance Systems, Inc. didn’t set out to build a digital manufacturing ecosystem. They set out to build rollers that never failed — and the conveyor systems that depend on them.
But as their product line expanded and customization became the norm, GlobalRoll found themselves running a full-scale build-to-order manufacturing operation on spreadsheets, whiteboards, PDFs, and memory.

FireFlight gave them the structure, traceability, and scalability they needed to support the next stage of growth.

Who GlobalRoll Is

From their headquarters on Precision Drive in Dayton, Ohio, GlobalRoll produces rollers, fabricated components, and the subassemblies that form the backbone of ten major conveyor products. These configurable systems include:

 Inline Box Conveyor System

 Pallet Infeed Conveyor with Turntable

Overhead Chain Conveyor for Parts

 Accumulation Conveyor with Zero-Pressure Zones

Spiral Lift Conveyor

 Modular Belt Washdown Conveyor

 Powered Roller Transfer Conveyor

 Telescoping Extendable Dock Conveyor

Multi-Lane Merge Conveyor

 Gravity Roller Conveyor with Adjustable Stands

Each product blends fabricated steel structures, machined rollers, drive assemblies, sensors, wiring, hardware, and finishing processes. GlobalRoll ships thousands of rollers and assemblies every month — yet for years, they relied on informal tracking, memory-based workflows, and manual coordination.

Eventually, the complexity outgrew the tools.

The Pain Before FireFlight

As demand accelerated, several chronic challenges emerged:

 

  Engineering chaos

Customers frequently requested variations — different roller diameters, coatings, shaft types, bearings, brackets, or load ratings. Engineering exported PDFs from CAD and emailed BOMs to purchasing, hoping nothing got lost on the way.

 Inventory surprises

The West Campus team often discovered shortages during kitting. Rollers, brackets, bearings, shafts, and control components were consumed by other jobs without visibility, creating costly expedites and production delays.

 Scheduling whiplash

Rush orders forced constant reshuffling of the whiteboard schedule, causing partial builds, stalled assemblies, and repeated rework

 No clear cost picture 

Material costs were spread across spreadsheets. Labor was handwritten. Rework rarely made it into the system. Profitability per product line was impossible to measure.

GlobalRoll realized they weren’t just building rollers — they were running a multi-stage, multi-product manufacturing operation without a system to support it.

FireFlight changed that.

FireFlight Comes In: Getting the 10 Products Under Control

GlobalRoll partnered with FireFlight to rebuild their entire product and manufacturing structure using two core concepts:

Product Templates

Each conveyor system was modeled as its own FireFlight Product Template, complete with:

 Assemblies

  Subassemblies

  Components

Inventory items

Fabricated pieces

Hardware

  Stages & steps

Inline processes

Component Templates

Reusable structures — roller sets, drive assemblies, brackets, plates, welded frames, tensioners, and electrical modules — were standardized so they could be referenced across multiple products.

The team then mapped the entire operation:

Company & Facilities

GlobalRoll Headquarters

West Campus Manufacturing (machining, fabrication, coating, roller assembly)

Distribution & QA Center (inspection, testing, packing, shipping)

Work Centers

Two main facilities:

 Tube cutting

 Shaft machining

 Welding & Fabrication

Roller assembly

Coating/finishing

Electrical Wiring

Final QA

With this foundation, FireFlight built the complete BOM + routing system for each of the ten products.

Below are examples reflecting the updated, realistic template-driven structure:

Inline Box Conveyor System

Configurable template supporting hundreds of rollers, frames, brackets, and electrical work — all costed and routed automatically.

Pallet Infeed Conveyor with Turntable

Load-rated rollers, fabricated steel supports, and a driven rotation assembly — standardized and validated through template logic.

Overhead Chain Conveyor for Parts

FireFlight controlled roller selection, bracket geometry, and guided updates across all dependent builds when engineering changed specs.

Accumulation Conveyor with Zero-Pressure Zones

Driven by parametric logic: number of zones, drive rollers, photo-eyes, control modules, wiring harnesses, and zone sequencing.

Spiral Lift Conveyor

Curved rollers, structural plates, specialized brackets, and weldments managed as nested fabrication templates.

Modular Belt Washdown Conveyor

Stainless steel construction, washdown-rated components, and sanitary hardware tracked as separate material groups.

Telescoping Extendable Dock Conveyor

Template-driven subassemblies for each telescoping stage created predictable scheduling and clear WIP structure.

Powered Roller Transfer Conveyor

High-torque drive rollers serialized and fully traceable through FireFlight’s QA integration.

Gravity Roller Conveyor with Adjustable Stands

High-volume system benefitting from forecasting, inventory stability, and reusable standard components.

Multi-Lane Merge Conveyor

Template logic ensured lane speed synchronization, matched roller types, and correct controller assignments.

What Changed With FireFlight

Sales & Quoting

FireFlight enabled real-time, parameter-driven quoting with accurate costs, material needs, and lead times based on template configurations.

Planning & Inventory

MRP drove forecasting across all ten products, stabilized stock levels, and eliminated emergency material runs.

Production & Scheduling

Work centers received digital routing instructions with sequences based on resource constraints — no more whiteboard scheduling.

Quality & Traceability

Serialized motors, drive rollers, and key components connected directly to QA events, enabling instant root-cause analysis.

Costing & Profitability

Template-driven costing revealed true labor and material usage, showing which products delivered margin and which needed redesign.

The Outcome

Within a year of adopting FireFlight, GlobalRoll achieved:

Higher on-time delivery rates

Fewer shortages, expedites, and unplanned changeovers

Consistent, engineering-controlled BOMs and assemblies

Dramatically improved QA tracking and traceability

Accurate, data-driven quoting

Strong visibility into product-line profitability

A scalable manufacturing framework ready for continued growth

FireFlight didn’t change who GlobalRoll was.

It amplified their strengths

— transforming a hardworking roller shop into a data-driven, scalable, modern manufacturing operation.