Returns & RMA Processing – Total Control Over Every Return
Handle returns with precision. Protect your margins.
The Returns & RMA Processing app manages the full return lifecycle—whether you’re sending back defective goods to a vendor or issuing RMAs to your own customers. Track reasons, approvals, shipping status, and resolutions all in one centralized space.
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Associated Apps
This app connects seamlessly with:
One Workflow for Every What-If
Returns & RMA Processing provides a structured workflow for managing incoming and outgoing returns. Whether you’re dealing with damaged items from a supplier or issuing a return to a customer, every step—from initiation to resolution—is traceable and auditable.
Key Features
Create and track vendor RMAs or customer return requests
Assign return reasons and link to PO, shipment, or invoice
Track approval workflows and RMA numbers
Record credits, replacements, or repair resolutions
Monitor inventory impact and financial reconciliation
Tie returns to specific vendors or customers
Full audit trail and custom status updates
Your Personal Guide on Every Page
From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.
Help Where You Need It - Instantly!
Related Systems
This app supports workflows across:
Resolve Faster, Track Better, and Minimize Loss
Whether inbound or outbound, every return deserves structure — with clear reason codes, approval paths, and traceable actions from start to finish.