// HOW IT WORKS: STEP 1 – CLIENT INTAKE

We Start by Understanding Your Work—Not Just Your Data

Every FireFlight system starts with a guided intake process where we learn how your team works, what your data looks like, and where you’re experiencing friction. This isn’t a sales form—it’s a technical deep dive led by our developers and system architects.

What We Cover in Intake

  • Your current workflow, tools, and processes
  • What’s working, what’s broken, and what you wish existed
  • The types of data you manage—entities, relationships, workflows
  • Your team structure, roles, and access needs
  • Reporting, compliance, or operational requirements

What You’ll Leave With

  • A clear outline of how your system will be structured
  • A summary of which modules can be deployed immediately
  • A plan for any customizations, migrations, or integrations
  • A quote and timeline tailored to your build—not a one-size-fits-all package

This intake is fast, collaborative, and incredibly valuable—even for teams still exploring their options. We bring structure and clarity to what you’ve been managing through spreadsheets, siloed tools, or legacy apps.

You don’t need to know exactly what you want.
You just need to show us how you work—and we’ll help map the rest.