Credential Tracking That Ended Spreadsheet Chaos and Missed Renewals
A regional healthcare provider was juggling spreadsheets,PDFs, and sticky notes to manage physician credentials and certification renewals. Audit season meant panicked scrambles-and failed compilance bechmarks.
The Challenges
Supervisors had to manualy email reminders to staff
Credentialing status was unknown until problems surfaced
Audit prep required days of manual document collection
The Fireflight Solution
We deployed a fully-featured credentialing and compilance system using these FireFlight modules:
Centralized physician and staff profiles with role traking
Dashboards for HR to monitor expiring or missing credentials in real time
Timestamped uploads of credentials, certifications, and supporting paperwork
Audit-proof logging of review comments and change notes
Credentialing
Automated workflows for qualification traking and expirations
Automated reminders at 90, 30, and 7 days before expiration
Document Compilance
Enforced upload validation and multi-step approval gates
The Outcome
Zero missed credential renewals in the first year