The Challenges

• Disconnected systems for equipment maintenance, fuel, inventory, and CRM
• Manual processes for work orders, parts requests, and warranty tracking
• No central history of employee roles, certifications, or rate-based scheduling
• Inability to manage inventory lifecycle or costs at the part-level
• No on-site tools for rapid intake or shop-side documentation

The FireFlight Solution

We developed a custom, module-based fleet system that integrated real-time operations, asset tracking, inventory control, and advanced maintenance workflows using these FireFlight modules:

• CRM / Contact Logs : Role, shift, rate, and skill tracking for staff and vendors
• Invoices & Quotes : Departmental accounts tied to billing and operational profiles
• Site & Location Management : Maintenance shop, site, and location management
• Work Orders : Lifecycle tracking, templated PM schedules, on-site intake tools, and warranty/vendor claim integration
• Inventory Control : Real-time tracking by site, bin, and vendor, with integrated PO lifecycle and returns
• Materials & Parts List : Part-level cost tracking and procurement history
• Fuel & Telematics : Live fuel usage linked to vehicle profiles, delivery tracking, and tank-level alerts
• Custom Reporting : Ad hoc filters and saved reports across the fleet system
• Ad-Hoc Reporting : Custom dashboards with saved filters and scheduled report delivery
• Documents History : Timestamped logs of photos, reports, and certificates
• Notes History : Audit-proof logging of field notes and issue comments
• AI Integration : Predictive analytics for maintenance scheduling and operational insights

The Outcome

• Fleet-wide activity unified into one live system
• Technician intake reduced from 30 minutes to under 5
• PM tasks standardized and automated across departments
• Inventory shrink reduced through traceable usage and audits
• Fuel consumption visibility improved across vehicles and shops