Feedback Pulse – Capture Ideas and Issues in Real Time

Feedback Pulse gives users a voice at the exact moment they experience a bug, frustration, or insight. With one click, it opens a clean feedback form in a separate tab or window — preserving the original screen for easy reference, screenshots, or note-taking.

Your Voice, Your System: Log Feedback Instantly

Capture Feedback Without the Friction

Our Feedback Pulse tool allows your team to log bugs, suggestions, or praise in real-time, without ever interrupting their workflow. With a simple click, a form opens where they can add notes, upload screenshots, and tag issues. This seamless process gives you the insights you need to continuously improve and evolve your system.

Integrated Apps

This app integrates with almost all other applications including:

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Ikhana (Embedded Guide)
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Work Orders
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Interactive Tutorial Engine
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Contextual Knowledgebase
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Custom Reporting
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Dashboards
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Documents History
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Scheduling & Dispatch
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Audit Trail
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Email Template Manager

Your Built-In Listening Tool

Every platform claims to listen to users — Feedback Pulse proves it. A small icon appears on every screen, giving users the power to log bugs, suggestions, or praise the moment they feel it.
Once clicked, it opens a separate feedback form without disrupting the current task. Users can take screenshots, refer to the active screen, and jot contextual notes — all while the original workflow remains open and undisturbed.

Key Features

  Feedback opens in a separate tab or window for uninterrupted task visibility

  Submit bugs, suggestions, or comments in seconds

  Automatically links to the original screen or app context

  Upload or capture screenshots for visual clarity

  Add notes, mark urgency, and tag the type of issue

  Filter and route feedback to teams by topic or priority

  View reporting dashboards by user, app, or screen area

Your Personal Guide on Every Page

From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.

Help Where You Need It - Instantly!

Compatible Systems

Feedback Pulse runs across your entire digital platform and is particularly valuable in:

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ERP (Enterprise Resource Planning)
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Customer Relationship Management (CRM)
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Supply Chain Management (SCM)
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Inventory Management Systems
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Enterprise Asset Management (EAM)
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Product Lifecycle Management (PLM)


Whether you’re piloting a new app or supporting a mature deployment, Feedback Pulse keeps a finger on what users feel in real time.

“We identified our top 3 friction points in just two weeks using Feedback Pulse — and fixed them before they turned into tickets.”
— Head of Product Enablement
Keystone Mills

Feedback Without Friction. Insight Without Delay.

Give users a voice, collect real-world insights, and improve faster — with feedback built right into the workflow.