Service Providers – Your Trusted Partners, Fully Tracked
From subcontractors to specialist technicians, the Service Providers app helps you manage external service vendors with full transparency. Capture credentials, scope, region, scheduling tie-ins, and performance notes — all while linking them to the projects, assets, or invoices they support.
What If Your Software Finally Worked as Fast as You Do?
Compliance and audits shouldn’t require frantic searches for paperwork. FireFlight’s digital checklists, audit trails, and role-based access ensure every step is documented and secure. Pass audits with ease and maintain regulatory confidence.
Watch the video to see how FireFlight enhances your compliance.
Client satisfaction soars when promises are kept on time and on budget. FireFlight aligns sales, operations, and delivery into one system so commitments are visible and progress is transparent. Build trust and earn repeat business effortlessly.
Watch the video to see how FireFlight enhances client experience.
Integrated Apps
Service Providers integrates seamlessly with:
Keep External Help Accountable and Aligned
Whether it’s one-time contractors or recurring field service crews, the Service Providers app brings their details, permissions, and performance into one centralized hub — so you always know who’s doing what, and when.
Key Features
Manage provider profiles including specialties, coverage areas, and credentials
Link providers to specific work orders, projects, and billing records
Store contracts, W-9s, licenses, and insurance docs with alerts for expirations
Assign contacts, communication channels, and service categories
Track historical performance, job completion stats, and customer ratings
Identify approved vs. restricted vendors by region or service type
View service history and outstanding jobs per provider
Filter providers by availability, scope, or status
Your Personal Guide on Every Page
From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.
Help Where You Need It - Instantly!
Compatible Systems
The Service Providers app integrates across service and project environments including:
Make Every Service Engagement Smarter and More Reliable
Track, assign, and evaluate service providers like they’re part of your own team.