Service Providers – Your Trusted Partners, Fully Tracked

From subcontractors to specialist technicians, the Service Providers app helps you manage external service vendors with full transparency. Capture credentials, scope, region, scheduling tie-ins, and performance notes — all while linking them to the projects, assets, or invoices they support.

What If Your Software Finally Worked as Fast as You Do?

Compliance and audits shouldn’t require frantic searches for paperwork. FireFlight’s digital checklists, audit trails, and role-based access ensure every step is documented and secure. Pass audits with ease and maintain regulatory confidence.

Watch the video to see how FireFlight enhances your compliance.

Client satisfaction soars when promises are kept on time and on budget. FireFlight aligns sales, operations, and delivery into one system so commitments are visible and progress is transparent. Build trust and earn repeat business effortlessly.

Watch the video to see how FireFlight enhances client experience.

Integrated Apps

Service Providers integrates seamlessly with:

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Work Orders
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Accounts & Transactions
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Invoices & Quotes
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Project Templates
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Phone Numbers
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Physical Addresses
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Emails

Keep External Help Accountable and Aligned

Whether it’s one-time contractors or recurring field service crews, the Service Providers app brings their details, permissions, and performance into one centralized hub — so you always know who’s doing what, and when.

Key Features

Manage provider profiles including specialties, coverage areas, and credentials

Link providers to specific work orders, projects, and billing records

Store contracts, W-9s, licenses, and insurance docs with alerts for expirations

Assign contacts, communication channels, and service categories

 Track historical performance, job completion stats, and customer ratings

 Identify approved vs. restricted vendors by region or service type

View service history and outstanding jobs per provider

Filter providers by availability, scope, or status

Everything you Need All in one Platform

Compatible Systems

The Service Providers app integrates across service and project environments including:

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Facility Management System (FMS)
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Compliance Management Systems
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 ERP(Enterprise Resource Planning)
“Before this, tracking our third-party crews was a headache. Now we know exactly who’s assigned, their history, and where we’ve used them.”
— Maintenance Operations Lead
Regional Property Group

Make Every Service Engagement Smarter and More Reliable

Track, assign, and evaluate service providers like they’re part of your own team.