CRM – Relationship Management That Goes Beyond Sales
Capture every contact, conversation, and context in one connected platform. The CRM app brings customer, vendor, and partner relationships into full view — with actionable insights, communication logs, and integrated data tied across your system. This isn’t just about leads — it’s about long-term engagement.
Eliminate Waste and Downtime with Automated Triggers and Live Insights
FireFlight puts every document—CAD files, SOPs, compliance checklists—into a single, searchable repository linked to work orders. No more hunting through shared drives or email attachments. Version control and access permissions keep sensitive information secure while allowing teams to collaborate on the latest revisions. Full-text search surfaces the right spec or drawing in seconds. Documentation finally works as fast as production.
Watch the video to see how FireFlight enhances your document control.
Field technicians and maintenance crews stay productive even offline. FireFlight’s mobile app lets them capture job details, sign off on tasks, and upload photos without an internet connection. As soon as connectivity returns, every entry syncs automatically—eliminating lost data and manual back-entry. GPS and time stamps verify on-site activities for compliance audits. Empower remote teams with true offline capability.
Watch the video to see how FireFlight enhances your mobile operations.
Integrated Apps
CRM integrates seamlessly with:
Context-Driven Relationship Management
Every team, from sales to support to accounting, can see the full relationship timeline — quotes, interactions, service history, and even issues — all in one profile. No switching apps, no duplicate data entry, no gaps.
Key Features
Unified profiles for clients, partners, vendors, and prospects
Interaction logs across email, calls, SMS, and notes
Tie invoices, work orders, and service calls to a single record
Segment contacts by type, role, or region
Add tags, notes, categories, and statuses per relationship
Track lifecycle stages (lead, active, inactive, blocked, etc.)
Full history of changes and communications across apps
Link to documents, certifications, or recurring agreements
Everything you Need All in one Platform
Compatible Systems
The CRM app powers relationship tracking across:
Understand Your Customers Like Never Before
Because great service starts with great relationship tracking.
