Comments – Capture Quick Input with Context

Not every note needs a deep dive. The Comments app allows users to add short, targeted remarks directly on forms, records, and tasks — giving teams a fast and efficient way to leave feedback, ask a question, or flag something for follow-up without disrupting their workflow.

Discover the System That Lets You Build, Operate, and Scale Together

Field service teams stay synced even off-grid with FireFlight’s offline-capable mobile app. Technicians access job details, complete work orders, capture photos, and collect digital signatures without internet access. Once back online, entries sync securely to the central database—preserving context and eliminating data loss. Geolocation stamps and time logs verify on-site activity for billing and quality audits. Your remote workforce becomes an integral part of your unified operation.

Watch the video to see how FireFlight enhances your field service.

Real-time cost control ties every expense—labor, materials, overhead—directly to jobs and projects. FireFlight’s live cost dashboards let you monitor margin erosion as it happens and flag overruns before they spiral. Budget modification workflows require approval and recalculate downstream effects automatically. Post-job performance reports identify high-profit workflows and spotlight opportunities for efficiency gains. Profitability moves from a rear-view metric to a forward-looking strategy.

Watch the video to see how FireFlight enhances your cost tracking.

Integrated Apps

The Comments app is embedded across dozens of functional areas, including:

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Work Orders
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Invoices & Quotes
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Certifications
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Inventory Control
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Maintenance Scheduling For Assets
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CRM
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Project Templates
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Time Tracking on Job
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Fixed Asset Management

Quick Remarks Right Where They Belong

Drop in-line comments directly onto pages where work is happening. Each comment is stored in a threaded subtable, tied to the record, timestamped, and user-tracked for accountability. It’s lightweight communication that doesn’t get lost.

Key Features

One-line comments with timestamp and author

Add multiple comments per record — visible in threaded subtable

Editable inline or via expandable views

Role-restricted commenting where required

Searchable and filterable by user or keyword

Displayed contextually within the form — no extra windows

Fast, form-native UX designed for speed and clarity

Everything you Need All in one Platform

Compatible Systems

The Comments app enhances usability and feedback logging within:

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ERP (Enterprise Resource Planning)
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Enterprise Asset Management (EAM)
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Field Service Management (FSM)
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CRM (Customer Relationship Management)
“It’s the easiest way to keep track of quick updates without cluttering up the system. Drop a note and move on.”
— Field Technician
Industrial Services Provider

Say What Matters — Right Where It Matters

Speed up communication without slowing down work.