Client Tracking – Clarity Across the Entire Client Lifecycle
Track every detail, interaction, and milestone for your clients — from onboarding to project delivery and long-term support. The Client Tracking app provides centralized visibility into the people and organizations you serve, keeping your team aligned and your records accurate.
Every Machine, Every Shift, Every Order United on One Intuitive Dashboard
Inventory management has never been more precise. FireFlight continuously monitors raw materials and finished goods, linking every transaction back to specific work orders. When stock dips below your set threshold, the system automatically generates purchase requests and notifies suppliers—no manual intervention needed. Real-time stock insights let you optimize floor space and reduce carrying costs. Close the loop on your supply chain without exporting spreadsheets or manual counts.
Watch the video to see how FireFlight enhances your inventory accuracy.
Quality assurance becomes seamless when FireFlight’s inspection checklists and automated sign-offs integrate directly into each work order. Technicians follow step-by-step protocols on tablets or mobile devices, capturing photos and signatures on the spot. Any failed check triggers corrective-action workflows, ensuring issues are logged, resolved, and audited in real time. Your shop maintains ISO standards effortlessly, and customer satisfaction climbs as defects plummet. Elevate quality control to an automated, end-to-end process.
Watch the video to see how FireFlight enhances your quality management.
Integrated Apps
Client Tracking integrates seamlessly with:
A Complete View of Your Clients
This isn’t just a contact list. It’s a centralized view of the full relationship — who they are, what they’ve done, what they’re waiting on, and where they’re going next. Filter by region, status, or type — or dive deep into individual client records to see activity across all departments.
Key Features
Profile creation for clients, organizations, and stakeholders
Track onboarding status, active services, and billing accounts
Assign categories, tags, client types, and priority levels
Maintain full client lifecycle history with interaction logs
Link directly to invoices, quotes, notes, and communication records
Visibility controls by team, role, or record sensitivity
Fully auditable change and access logs
Everything you Need All in one Platform
Compatible Systems
Client Tracking adds visibility and operational clarity across:
Client Insight That Drives Better Outcomes
Track better. Serve smarter. Retain longer.
