Feedback Pulse – Capture Ideas and Issues in Real Time

Feedback Pulse gives users a voice at the exact moment they experience a bug, frustration, or insight. With one click, it opens a clean feedback form in a separate tab or window — preserving the original screen for easy reference, screenshots, or note-taking.

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Time data that’s timely. Track hours tied to real jobs — and eliminate the guesswork.


System Preview

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Integrated Apps

This app integrates with almost all other applications including:

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Ikhana (Embedded Guide)
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Work Orders
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Interactive Tutorial Engine
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Contextual Knowledgebase
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Custom Reporting
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Dashboards
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Documents History
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Scheduling & Dispatch
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Audit Trail
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Email Template Manager

Your Built-In Listening Tool

Every platform claims to listen to users — Feedback Pulse proves it. A small icon appears on every screen, giving users the power to log bugs, suggestions, or praise the moment they feel it.
Once clicked, it opens a separate feedback form without disrupting the current task. Users can take screenshots, refer to the active screen, and jot contextual notes — all while the original workflow remains open and undisturbed.

Key Features

Feedback opens in a separate tab or window for uninterrupted task visibility

Submit bugs, suggestions, or comments in seconds

Automatically links to the original screen or app context

Upload or capture screenshots for visual clarity

Add notes, mark urgency, and tag the type of issue

Filter and route feedback to teams by topic or priority

 View reporting dashboards by user, app, or screen area

Everything you Need All in one Platform

Compatible Systems

Feedback Pulse runs across your entire digital platform and is particularly valuable in:

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ERP (Enterprise Resource Planning)
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Customer Relationship Management (CRM)
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Supply Chain Management (SCM)
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Inventory Management Systems
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Enterprise Asset Management (EAM)
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Product Lifecycle Management (PLM)


Whether you’re piloting a new app or supporting a mature deployment, Feedback Pulse keeps a finger on what users feel in real time.

“We identified our top 3 friction points in just two weeks using Feedback Pulse — and fixed them before they turned into tickets.”
— Head of Product Enablement
Keystone Mills

Feedback Without Friction. Insight Without Delay.

Give users a voice, collect real-world insights, and improve faster — with feedback built right into the workflow.