Don’t miss our announcements as the FireFlight Live Demo Site Launches! Sign-up today!
Sign Up

Know Every Contact. Track Every Touchpoint. Act with Insight.

Centralize your contact records, client interactions, and relationship details with clarity and context. This workspace brings together CRM tools, communication logs, and supporting documentation — so you can engage smarter, faster, and with full visibility.

Workspace Highlights

  Unified CRM and client tracking

  Full contact histories across communication channels

  Emails, phone numbers, and address data in one place

  Quotes and documents linked to contact profiles

  Credential and certification record management

Ad-hoc and dashboard reporting for engagement analysis

Build Relationships on Information, Not Guesswork

From contact history and emails to certifications and physical addresses, this workspace captures every relevant interaction. Whether you’re tracking a lead, serving a long-term client, or auditing a vendor, you’ll always have the full story in one place.
Stay personal — even as you scale.

Integrated Systems

This workspace is fully integrated with the following enterprise systems:

icon-erp_1080x1080
ERP (Enterprise Resource Planning)
icon-crm_1080x1080
Customer Relationship Management (CRM)



Log Every Interaction Across Every Channel

Track emails, phone calls, social links, and physical addresses — all tied to the same unified contact record. View a full audit trail of every conversation and engagement.

Everything you Need All in one Platform

Link Contact Data to Quotes, Docs, and Credentials

Connect CRM profiles to invoices, certifications, uploaded documents, and notes. Provide teams with deep context for service, compliance, or follow-up.

Email,Marketing,,Data,Center,And,Internet,Advertising.,Sending,Documents,Digitally

Turn Contact Logs Into Client Intelligence

Analyze engagement trends, log history by touchpoint, and enable reporting on team follow-through, client status, and historical communication quality.

Your Personal Guide on Every Page

From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.

Help Where You Need It - Instantly!

Workspace Apps

icon-crm-blue_1080x1080
CRM
icon-client-tracking-orange_1080x1080
Client Tracking
icon-contact-history-blue_1080x1080
Contact History
icon-invoices-and-quotes-blue_1080x1080
Invoices & Quotes
icon-email-orange_1080x1080
Emails
icon-phone-numbers-blue_1080x1080
Phone Numbers
icon-physical-address-blue_1080x1080
Physical Addresses
icon-social-media-blue_1080x1080
Social Media Links
icon-website-references-blue_1080x1080
Website References
icon-certifications-orange_1080x1080
Certifications
icon-docs-blue_1080x1080
Documents History
icon-comments-blue_1080x1080
Comments
icon-notes-blue_1080x1080
Notes History
icon-ad-hoc-blue_1080x1080
Ad-Hoc Reporting
icon-custom-reporting-blue_1080x1080
Custom Reporting
icon-dashboards-orange_1080x1080
Dashboards

Stop Hunting for Client History. Start Every Interaction Informed.

Missing contact records and scattered communication logs cost time—and trust. This workspace brings every email, quote, and credential into one unified view, so your team can respond faster, build stronger relationships, and never miss a beat.

“Now when I open a client record, I see their emails, quotes, address history, and certs — all in one place. It’s saved me hours every week.”
Lauren Kim
Account Services Manager, B2B industrial supplier

Know Every Contact. Track Every Touchpoint. Act with Insight.