Contextual Knowledgebase

Contextual Knowledgebase – Answers That Live Where the Work Happens

The Contextual Knowledgebase brings reference material into your system interface — exactly when and where users need it. No more searching through PDFs or jumping to a separate help center. When a user pauses, the answer is already there: tied to the form, field, or process they’re in.

Stop Searching, Start Doing: Your On-Screen Guide Is Here

Help, Exactly When You Need It

Our embedded knowledgebase provides in-context help without ever disrupting your workflow. Powered by Ikhana, our on-screen tutor, every field and button has an instant explanation. This isn’t just a manual; it’s an interactive guide that auto-matches help topics to your current task, giving your team the power to learn and master the system in real time.

Integrated Apps

This app integrates with almost all other applications including:

In-Context Help Without the Disruption

When users hit a roadblock, the last thing they want is to open a new tab and dig through help docs. That’s why the Contextual Knowledgebase connects every help article, checklist, and policy reference directly to your system screens.
Each resource opens in place, filtered by context, and linked to where the user is — not just a static category tree. Whether it’s a step-by-step SOP or a compliance policy, your team stays focused while staying informed.

Key Features

Auto-matching help topics based on user location and field focus

Launchable knowledge tips alongside visible fields

Integration with Ikhana and tutorial engine for seamless support

Instant updates — no deployments needed

Your Personal Guide on Every Page

From the first click to the final step, Ikhana, your on-screen tutor, shows you how it all works. Every field, every button, every page – explained with clarity, just a tap away.