From Whiteboards to Real-Time Field Tracking in 10 Days
A regional maintenance and inspection company was managing crew schedules on dry erase boards and spreadsheets—leading to lost jobs, double bookings, and zero visibility into active fieldwork.
The Challenges
Lost revenue from missed follow-ups and incorrect labor logs
No documentation of job completion or timestamps
The Fireflight Solution
We delivered a tailored solution using these FireFlight modules:
Centralized crew and client records
Real-time tracking of parts and supplies
Ensured technician credentials and training were up to date
Timestamped storage of photos, reports, and certificates
Audit-proof logging of field notes and issue comments
On-demand access to service procedures and repair guides
Pre-built material lists auto-populated per job type
Site & Location Management
Assign jobs and equipment by facility and zone
Scheduling & Dispatch
Centralized daily and weekly dispatch views by crew and region
Custom Checklists
Guided mobile forms for inspections and sign-offs
The Outcome
100% adoption by field technicians within 3 days