// HOW IT WORKS: STEP 6 – ONGOING SUPPORT

We Maintain, Improve, and Grow Your System Alongside You

Once your FireFlight system is live, we continue supporting it like it’s part of your team. From technical maintenance to feature updates and data adjustments, our developers are just a message away—no ticket queues or outsourced help desks.

What Ongoing Support Includes

• Bug fixes, patching, and performance monitoring
• Minor field, form, or workflow changes as your needs evolve
• Ongoing admin and user guidance
• Hosting support and backup configuration
• Security monitoring and version management

Need Something New? We’ve Got You.

• Request new modules or custom logic anytime
• We’ll scope, develop, and integrate them into your existing system
• No need to start over—your system grows with your operation

Our development team stays hands-on with every client system. That means faster updates, better stability, and long-term support from the same people who built your solution.