// CASE STUDY – RADIO DISTRIBUTION

Modernizing Program Distribution for One of the Nation’s Oldest Public Radio Broadcasters

A historic public radio station managing nationwide program distribution needed a system to replace legacy workflows for content management, partner coordination, and reporting. Their previous tools involved spreadsheets, email threads, and dated internal databases that couldn’t scale or evolve with their operations.

The Challenges

• No centralized view of radio station partners or program distribution status
• Manual tracking of station metadata, affiliate lists, and delivery formats
• Program renewal deadlines tracked offline, risking missed expirations
• Inconsistent documentation across staff and departments
• Reporting required manual exports and formatting

The FireFlight Solution

We developed a modular platform using FireFlight’s core modules and custom adaptations, delivering a robust distribution management system in under 10 days:

• CRM / Contact Logs
  : Contact management for stations, staff, engineers, and program leads
• Document Management
  : Housing and sharing of program metadata, agreements, and production materials
• Radio Station Management
  : Adapted site/location module for station-specific broadcast data and regions
• Radio Program Tracking
  : Manages program entries, affiliate subscriptions, and renewal reminders
• Custom Reporting
  : Live dashboards and on-demand reports replacing manual exports

The Outcome

• Launched live in under 10 days with zero disruption
• Centralized, searchable program data tied to partner records
• Automatic renewal alerts preventing missed expirations
• Unified document access through a single interface
• Real-time, on-demand reports replacing manual batch exports